Fairgrounds Office Park, Mmila House, Plot 64511 Open Monday - Friday 8:00 AM - 16:45 PM

FAQs

Frequently Asked Question

Can I access funds from my balance after buying an annuity with DPF?

No. Once an annuity has been purchased, members cannot access the funds used to buy the pension (annuity). This is in line with regulations governing retirement funds to ensure the long-term financial security of retirees.

If I choose a joint life option with my spouse as a beneficiary and we later divorce, can I replace them with my new spouse?

No. The joint life option is calculated based on several factors, including the age and details of the original spouse at the time of retirement. These calculations cannot be revised or transferred to a new spouse. This ensures that the pension agreement remains fair and consistent with its original terms.

Can I access my pension funds to clear a mortgage?

Yes, under certain conditions. Section 52 of the Retirement Funds Act provides guidelines for accessing pension funds for this purpose. Please contact Mmila for assistance on how to apply within the framework of the Act.

Do we still need to carry paperwork to complete Certificates of Existence (COEs)?

Mmila is working on solutions to reduce paperwork for COEs. In the meantime, members can submit their completed COEs digitally through our WhatsApp number or email, eliminating the need to send hard copies. This initiative ensures convenience while maintaining compliance.